All inclusive
solution to delight
your merchants
A comprehensive suite of services matching hardware, software and services to manage your terminal estates at a convenient recurring fee.
Support your merchant business strategy, delivering value-added services and ensuring 24/7 terminal availability
Outsourced estate management
Remove payment complexity and focus on growing your business, by outsourcing your estate management to one single partner.
Customised Solutions
Create a customised package tailored to your business needs.
Flexibility & Predictability
Control the cost of solution delivery to your merchants through a flat recurring fee, giving you flexibility and predictability.
Future-proof Solution
Keep your payment terminals performing flawlessly with the highest level of services and security through a future-proof solution.
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Ingenico support all along the terminal lifecycle
Consulting Services
Design your solution with our payment expert to meet your goals while taking into account your technical constraints.
Terminal Customisation
Personalise the merchant’s package to develop your brand awareness.
Terminal Delivery & Merchant on-boarding
Define your on-boarding and delivery process from traditional field services to remote support.
Terminal Monitoring & Updates
Outsource your daily estate management needs to reduce complexity from new regulations and evolving payment needs.
Merchant Reporting Tools
Remote access to reporting business tools to better control your merchant activities and enable them to better know their customers.
Ongoing Support
Provide your merchants with repair services, the remote helpdesk and give them access to the knowledge center.
End of Life and Recycling
End to end service including terminal swaps, recycling and key destruction as requested by PCI standards.
Four key components
- No capital expenses and no hidden costs
- Shift from a traditional capital expense to an operating expense model
- Dedicated assistance with all your asset management service needs
- Worldwide footprint with local payment experts providing 24/7 service availability
- Partnerships with top financing companies throughout the world
3 bundles to fit your merchant needs
| Basic | Premium | Full Estate Management | |
|---|---|---|---|
| Self-Care Portal | |||
| Self-Care Portal |
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| Standard Helpdesk | |||
| Standard Helpdesk |
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| Expert Helpdesk | |||
| Expert Helpdesk |
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| Repair | |||
| Repair |
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| Installation | |||
| Installation |
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| SWAP Services | |||
| SWAP Services |
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| Replacement & Recycling | |||
| Replacement & Recycling |
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| Terminal Remote Key Management | |||
| Terminal Remote Key Management |
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| Estate Management | |||
| Estate Management |
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| Business Services | |||
| Business Services |
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| Contact Sales | |||
Related resources
Download brochures and browse additional information
Terminal as a Service
The Total Economic Impact of TaaS
