Ensuring Excellence, Extending Certainty
The turnkey support services to ensure payment availability, reliability and security
Unmatched expertise and a network of qualified experts
We deliver the turnkey services needed to keep your fleet performing flawlessly, without interruption. Regardless of the industry you’re in - banking, processing or retail, you can count on our comprehensive suite of services.
Scalable and customisable solutions
throughout the POS lifecycle
Consulting Services
Presale consulting to pick & choose the right payment terminal and services for your business needs.
Terminal Delivery
Terminals are delivered by post, ready for auto installation by the merchant.
Ongoing Support
Call centre to meet all support needs all around the clock and field support to preserve business anytime.
End-of-life
End to end service including terminal swaps, recycling and key destruction as requested by PCI standards.
Support Services Package
We provide clients a unique set of door-to-door services, delivering solutions with customised configurations to all geographies and markets. Your initial investment in terminals are preserved throughout the life cycle regardless of age or technology.
Two bundles to fit your merchant needs
| Standard Extended Warranty | Premium Extended Warranty | |
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| Repair Management Portal | ||
| Repair Management Portal |
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| Customer Helpdesk | ||
| Customer Helpdesk |
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| Repair | ||
| Repair |
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| Return to customer depot | ||
| Return to customer depot |
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| Refurbishment | ||
| Refurbishment |
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| Recycling | ||
| Recycling |
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| Learn more | ||
With the Support Services Package, we take care of payment complexity, so you can stay focused on your core business!
Support Services
