Atlanta, Ga. - Ingenico, the global leader in seamless payments, today announced that Damian Tanenbaum has been appointed as head of customer delivery and chief operating officer (COO) for North America. He brings 25+ years of operations leadership experience and has a track record of delivering world-class support within the payments industry. This appointment will help the company continue to deliver on its commitment to providing its industry partners and merchant customers in a variety of vertical markets, including retail, grocery, food & beverage, hotel & lodging and healthcare, among others with the ability to drive better customer experiences.
Prior to joining Ingenico Group, Tanenbaum most recently served as SVP of operations for TSYS and Global Payments Inc. (formerly Cayan), where he led customer experience, quality, back office, deployment, process improvement, learning and the contact centers. He integral in the development of Cayan’s gateway infrastructure that enabled it to quickly adapt and grow with customer needs. Tanenbaum has also held operations leadership roles at Pivotal Payments and Fifth Third Processing Solutions. With this experience, Tanenbaum comes to Ingenico with a track record of developing realistic, data-driven strategies to improve measurable efficiencies with complex, global organizations.
A Ingenico é líder global em soluções de aceitação de pagamentos. Como o parceiro de tecnologia de confiança de comerciantes, bancos, adquirentes, ISVs, agregadores de pagamento e clientes fintech, nossos terminais, soluções e serviços de nível internacional permitem um ecossistema global de aceitação de pagamentos. Com 45 anos de experiência, a inovação é parte integrante da abordagem e cultura da Ingenico, inspirando nossa grande e diversificada comunidade de especialistas que preveem e ajudam a moldar a evolução do comércio em todo o mundo. Na Ingenico, a confiança e a sustentabilidade estão no centro de tudo o que fazemos.