Delivering a consistent payment experience worldwide

Customer profile: a leading global technology retailer.

The challenge

Our customer had already introduced Ingenico’s state-of-the-art mobile checkout experience into their US stores and now wanted to roll out the technology worldwide. They needed to ensure speed to market and a smooth, seamless service for customers in all countries.

Case Study - Helpdesk

The solution

To meet the retailer’s unique needs and challenges, our Professional Services team bundled existing mobile devices with custom development, onsite and remote support, alongside project management into a premium support package.

The outcome

The retailer was able to equip over 300 stores in 11 countries, taking advantage of Ingenico’s long expertise in deploying payment technology globally. As well as the quality POS solution, Ingenico’s bespoke support helped achieve a shorter time to market with significant efficiencies, including international and local compliance, certification requirements and maintaining the highest standards of best practice.

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