Atlanta, Ga. - Ingenico, the global leader in seamless payments, today announced that Damian Tanenbaum has been appointed as head of customer delivery and chief operating officer (COO) for North America. He brings 25+ years of operations leadership experience and has a track record of delivering world-class support within the payments industry. This appointment will help the company continue to deliver on its commitment to providing its industry partners and merchant customers in a variety of vertical markets, including retail, grocery, food & beverage, hotel & lodging and healthcare, among others with the ability to drive better customer experiences.
Prior to joining Ingenico Group, Tanenbaum most recently served as SVP of operations for TSYS and Global Payments Inc. (formerly Cayan), where he led customer experience, quality, back office, deployment, process improvement, learning and the contact centers. He integral in the development of Cayan’s gateway infrastructure that enabled it to quickly adapt and grow with customer needs. Tanenbaum has also held operations leadership roles at Pivotal Payments and Fifth Third Processing Solutions. With this experience, Tanenbaum comes to Ingenico with a track record of developing realistic, data-driven strategies to improve measurable efficiencies with complex, global organizations.
Ingenico es el líder mundial en soluciones de aceptación de pagos. Como partner tecnologico de confianza para nuestros clientes, bancos, adquirentes, proveedores de software independiente, agregadores de pagos y fintechs, nuestros terminales, soluciones y servicios de primera categoría facilitan el ecosistema global de aceptación de pagos. Con 45 años de experiencia, la innovación es esencial en la estrategia y la cultura de Ingenico, inspirando así a nuestra gran y diversa comunidad de expertos que se anticipan y ayudan a crear la evolución del comercio mundial. En Ingenico, la confianza y la sostenibilidad están en el centro de todo lo que hacemos.