Atlanta, Ga. - Ingenico, the global leader in seamless payments, today announced that Damian Tanenbaum has been appointed as head of customer delivery and chief operating officer (COO) for North America. He brings 25+ years of operations leadership experience and has a track record of delivering world-class support within the payments industry. This appointment will help the company continue to deliver on its commitment to providing its industry partners and merchant customers in a variety of vertical markets, including retail, grocery, food & beverage, hotel & lodging and healthcare, among others with the ability to drive better customer experiences.
Prior to joining Ingenico Group, Tanenbaum most recently served as SVP of operations for TSYS and Global Payments Inc. (formerly Cayan), where he led customer experience, quality, back office, deployment, process improvement, learning and the contact centers. He integral in the development of Cayan’s gateway infrastructure that enabled it to quickly adapt and grow with customer needs. Tanenbaum has also held operations leadership roles at Pivotal Payments and Fifth Third Processing Solutions. With this experience, Tanenbaum comes to Ingenico with a track record of developing realistic, data-driven strategies to improve measurable efficiencies with complex, global organizations.
Ingenico est le leader mondial des solutions d’acceptation des paiements. Nous sommes un partenaire technologique de confiance pour les commerçants, les banques, les acquéreurs, les ISV, les agrégateurs de paiement et les clients fintech et nos terminaux, solutions et services de classe mondiale facilitent l’écosystème mondial de l’acceptation des paiements. Avec 45 ans d’expérience, l’innovation fait partie intégrante de l’approche et de la culture d’Ingenico, inspirant notre vaste et diverse communauté d’experts qui anticipent et contribuent à façonner l’évolution du commerce dans le monde entier. Au sein de Ingenico, la confiance et la durabilité sont au cœur de tout ce que nous faisons.