Support merchants with smooth onboarding, seamless operations, and faster support
Track and manage your entire device estate in real time
Stay secure with automatic OS, app, and key updates that keep devices compliant
Deploy and manage apps to unlock new revenue opportunities
Efficiency at scale
Running a payment estate doesn’t have to be complex.
With Manage 360 Device Management, you gain a single solution to monitor, configure, and update your entire fleet - remotely and in real time. Scale with confidence, simplify operations, and adapt quickly as business needs evolve.
Video
Enjoy a more personalized experience by accepting our cookies and unlocking targeted content.
Enable Cookies
Device Management
Why Choose Manage 360 Device Management ?
Choose a smarter way to manage your estate - one that reduces complexity, cuts costs, and creates more value for your merchants.
- Ensure your devices are always compliant and transaction-ready with automated OS, app, and security updates.
- Cut support overhead by resolving issues remotely, reducing maintenance costs and avoiding unnecessary field visits.
- Manage your entire estate seamlessly across brands, platforms, and locations, with full visibility and centralized control.
One solution for Compliance, Control, and Growth
Secure by design
Ensure end-to-end compliance and keep devices safe with seamless updates.
Full Control
Manage your fleet with real-time synchronization, geolocation, and advanced organization tools.
Better Support
Resolve issues faster with remote diagnostics, reporting, and secure access.
Enable Growth
Expand opportunities with curated app stores, lifecycle management, and billing integration.
Web-based ergonomics for a seamless user experience
Accordion
Real-time synchro
Propagate instantly any request to the terminal.
Software provisioning
Control and update all of the software elements which are running on your payment terminals.
Remote helpdesk and desktop
Gain real-time access to terminal data for quicker and efficient technical support.
Appstore
Create your AppStore and decide which of your merchants will have access to certain business applications.
Digital Receipts
More control and less paperwork for your merchants.
Merchant Portal
Empower your merchants with transaction tracking, actionable insights, and 24/7 self-support - all in one place.
Dyamic Grouping / Smart Tags
Use Smart tags and Dynamic Grouping to segment your estate for pinpoint deployments in real-time.
Part of a Unified Platform
Manage 360 Device Management connects seamlessly with other solutions in the Manage 360 platform - extending value beyond devices to transactions and merchant services.
- Digital Receipts: Simplify receipts with a secure digital solution that boosts merchant efficiency and lightens shoppers’ wallets.
- Manage 360 Merchant Experience: Give merchants real-time access to data, apps, and configurations, enabling self-care and faster troubleshooting.
Proven value. Real results.
Manage 360 Device Management delivers measurable impact across real-world deployments, helping you improve operations, lower costs, and boost merchant growth.
- +30% higher merchant satisfaction – driven by smoother operations and faster support.
- 14 categories of cost savings – from fewer support calls and less maintenance to reduced field visits.
- 2–6% uplift in merchant sales – with loyalty programs and business apps.
Choose the level that suits your needs
Start with the plan that fits your business today, and upgrade easily as your requirements grow.
| Essentials | Advanced | Premium | |
|---|---|---|---|
| Real time synchronization | |||
| Real time synchronization |
|
|
|
| OS and system package update | |||
| OS and system package update |
|
|
|
| Application management | |||
| Application management |
|
|
|
| Application parameter management | |||
| Application parameter management |
|
|
|
| App private store | |||
| App private store |
|
|
|
| Ingenico App Store | |||
| Ingenico App Store |
|
|
|
| Geolocation | |||
| Geolocation |
|
|
|
| Android settings configuration | |||
| Android settings configuration |
|
|
|
| Device call logs | |||
| Device call logs |
|
|
|
| Self-Service Report Builder | |||
| Self-Service Report Builder |
|
|
|
| Auto-init ready | |||
| Auto-init ready |
|
|
|
| Screen sharing & remote intervention | |||
| Screen sharing & remote intervention |
|
|
|
| Terminal diagnostic | |||
| Terminal diagnostic |
|
|
|
| Personalized alerts | |||
| Personalized alerts |
|
|
|
| Geofencing | |||
| Geofencing |
|
|
|
| Custom user roles | |||
| Custom user roles |
|
|
|
| Advanced sub-organization Management | |||
| Advanced sub-organization Management |
|
|
|
| Logcat (Remote Device & App logging for advanced Troubleshooting | |||
| Logcat (Remote Device & App logging for advanced Troubleshooting |
|
|
|
| Application Store for merchants | |||
| Application Store for merchants |
|
||
| Inventory Management | |||
| Inventory Management |
|
||
| Premium Geofencing | |||
| Premium Geofencing |
|
||
| Contact sales | |||
