Self Service

Ingenico’s self-service solutions address a wide spectrum of unattended payment environments where customers expect quick, independent transactions. 
They are found in: 

• Retail & food services: vending machines, self-order kiosks, quick service restaurant terminals. 
• Transportation & mobility: ticket vending machines, public transit validators, toll gates, bike/scooter hire. 
• Energy & utilities: EV charging stations, car wash, laundry and petrol pumps. 
• Parking: on-street meters, parking garage payment points. 
• Leisure & hospitality: theme parks, cinemas, hotels for self-check-in/out. 

By combining secure payment acceptance with ruggedized hardware, these devices operate 24/7, enabling faster throughput, reducing queues, and improving customer satisfaction without additional staffing. 

Explore self-service use cases 

I terminali self-service Ingenico sono progettati per gestire un'ampia gamma di modalità di pagamento, in modo da soddisfare le preferenze dei clienti sia a livello locale che internazionale.

Le opzioni supportate (a seconda del modello) includono:

• Transazioni con carte conformi allo standard EMV Chip & PIN.
• Pagamenti contactless/NFC da carte, telefoni, smartwatch e dispositivi indossabili (Visa, Mastercard, Amex, Apple Pay, Google Pay, Samsung Pay, ecc.).
• B Banda magnetica (sui modelli con lettori ibridi)B per l'accettazione dei sistemi legacy.
• B Pagamenti basati su codice QRB tramite fotocamera integrata o opzionale
• B Carte di trasporto a circuito aperto e chiusoB per servizi di trasporto pubblico e mobilità.

L'accettazione dei metodi di pagamento varia a seconda del modello di terminale, consentendo una configurazione adeguata a casi d'uso specifici e alle preferenze di pagamento regionali.

Vedi i tipi di pagamento accettati

Ingenico’s unattended portfolio is built to perform reliably in tough environments - whether fully outdoor, semi-protected, or indoor - with model-specific protection for impact, weather, temperature, and usage stress. Here's an overview by product line: 

Whether you’re equipping a parking meter, EV charger, vending machine, transport gate, or outdoor kiosk, Ingenico offers the right form factor and durability level to ensure reliable, secure, and long-lasting unattended payment experiences. 

View technical specifications 

Yes – the self-service range is engineered for straightforward integration with both new and legacy systems: 

• Compact form factors with standard EVA cut-outs for fast drop-in installation. 
• Front or rear mounting to fit different enclosure designs. 
• Optional add-on boxes for MDB/EXE protocol compatibility, power conversion, and additional I/O ports for existing controllers. 
• Multiple connectivity choices – serial (RS232), USB, Ethernet, 4G/LTE, and Bluetooth – to match varied integration requirements. 

These integration features enable upgrades to secure, multi-method payment acceptance without the expense and downtime of replacing entire machines. 

Discover integration options 

Ingenico self-service terminals are certified to PCI PTS standards (latest models: v6), which cover hardware security and PIN entry requirements. 
 Key protection features include: 

• Tamper detection and response — terminals are rendered inoperable if a breach is attempted. 
• Encrypted PIN entry to safeguard sensitive data. 
• Secure key storage and support for Remote Key Injection (RKI) for faster, safer key updates. 
• PCI-validated P2PE support, which encrypts cardholder data from the point of interaction and simplifies PCI DSS compliance for merchants. 
• Secure estate management tools for remote firmware updates, configuration changes, and patch deployment. 

Security is maintained throughout the device lifecycle, from initial deployment to decommissioning. 

Read more about secure payments 

Accessibility is an important part of Ingenico’s design approach, ensuring payment is possible for all users, including those with disabilities. 

Features include: 

• Tactile keypads with distinct, raised keys for PIN entry. 
• High-contrast color displays for better readability in bright or low-light conditions. 
• Scalable font sizes for customers with visual impairments. 
• Optional audio guidance through built-in or external speakers to assist blind or partially sighted users. 

These features help operators comply with accessibility regulations while improving customer satisfaction. 

Learn about accessibility features