Skip to main content
Support
Developers
Resources
About us
Careers
English
Français
Español
Português
United States (EN)
Canada (EN)
APAC (EN)
Latin America (ES)
Brazil (PT)
Mexico (ES)
Germany (DE)
Czech Republic (CZ)
Italy (IT)
Hungary (HU)
Poland (PL)
Ukraine (UA)
Japan (JP)
EN
Solutions
Industries
SMB
Reinvent the shopping experience
Retail
Enhance the customer experience
Transportation
Deliver a convenient and innovative travel experience
Hospitality & Leisure
Delight your guests with a speedy and flexible check-out experience
Vending
Improve efficiency, service availability and create new business opportunities
Energy
Power-up your business
Use cases
Payment in-store
Payment on-the-go
Payment in Self-service
Visual impairment
Commerce services
Products & Services
ACCEPT PAYMENTS
Anytime, anywhere, on any device
AXIUM
Unlocking the full potential of Android for the new world of commerce
TETRA
Optimizing payments, enhancing sustainability
SoftPOS
Portable
Countertop
Retail PIN Pad
Retail Mobility
Card Readers
Self Service
MANAGE ESTATES AND SERVICES
An integrated management of payments device, software, and services
Estate Management
Leverage the full potential of your estate
Security Solutions
Enhance your business security without the complexity
Professional Services
Your trusted advisor for seamless payment solutions
Support Services
Peace of mind guaranteed
Merchant Digital experience
The Future of Merchant Services - Redefined
ENHANCE COMMERCE
Solutions that transform transactions into connection opportunities
Advanced Payment Methods
Bring In-Store Payment Diversity
Buy Now Pay Later
Empower the Purchase Experience
Digital Receipts
Step Into Sustainable Commerce
Gift Card services
Drive Revenue and Customer Engagement
Dynamic Currency Conversion
Boost International Sales
Loyalty Card Linked Offer services
Unlock Insights, Drive Engagement
Omnichannel Payment Services
Connect the dots between the sales channels
Partners
Partners
Business Partner Program
Solutions Partner Program
Partner Solution Gallery
StartupIN Program
Newsroom
Press Releases
Blog
White Papers
Case Studies
Events
Contact us
English
Français
Español
Português
United States (EN)
Canada (EN)
APAC (EN)
Latin America (ES)
Brazil (PT)
Mexico (ES)
Germany (DE)
Czech Republic (CZ)
Italy (IT)
Hungary (HU)
Poland (PL)
Ukraine (UA)
Japan (JP)
EN
Solutions
Industries
SMB
Reinvent the shopping experience
Retail
Enhance the customer experience
Transportation
Deliver a convenient and innovative travel experience
Hospitality & Leisure
Delight your guests with a speedy and flexible check-out experience
Vending
Improve efficiency, service availability and create new business opportunities
Energy
Power-up your business
Use cases
Payment in-store
Payment on-the-go
Payment in Self-service
Visual impairment
Commerce services
Products & Services
ACCEPT PAYMENTS
Anytime, anywhere, on any device
AXIUM
Unlocking the full potential of Android for the new world of commerce
TETRA
Optimizing payments, enhancing sustainability
SoftPOS
Portable
Countertop
Retail PIN Pad
Retail Mobility
Card Readers
Self Service
MANAGE ESTATES AND SERVICES
An integrated management of payments device, software, and services
Estate Management
Leverage the full potential of your estate
Security Solutions
Enhance your business security without the complexity
Professional Services
Your trusted advisor for seamless payment solutions
Support Services
Peace of mind guaranteed
Merchant Digital experience
The Future of Merchant Services - Redefined
ENHANCE COMMERCE
Solutions that transform transactions into connection opportunities
Advanced Payment Methods
Bring In-Store Payment Diversity
Buy Now Pay Later
Empower the Purchase Experience
Digital Receipts
Step Into Sustainable Commerce
Gift Card services
Drive Revenue and Customer Engagement
Dynamic Currency Conversion
Boost International Sales
Loyalty Card Linked Offer services
Unlock Insights, Drive Engagement
Omnichannel Payment Services
Connect the dots between the sales channels
Partners
Partners
Business Partner Program
Solutions Partner Program
Partner Solution Gallery
StartupIN Program
Newsroom
Press Releases
Blog
White Papers
Case Studies
Events
Contact us
Support
Developers
Resources
About us
Careers
Breadcrumb
Home
›
FAQs
›
Terminals
FAQ
All
Resellers and Partnerships
Software
Services
Support
Terminals
Where can I find specific accessories for Retail PIN Pad range such as payment mount, back plate or protective case?
Where are Ingenico's solutions and products deployed?
Where I can find my terminal ID?
Has Global Collect continued to be part of Ingenico?
Are 3D drawings available for the Self Service range of devices (Self/2000, Self/3000, Self/4000, Self/5000, Open/1500, Open/2500, Self/7000, and Self/8000)?
How to return my terminal ?
Where can I find developer documentation for Ingenico terminals?
How can I download software and tools, such as the local loading tool or software manager?
Does Ingenico provide a SoftPOS solution or a payment-on-phone application? How much it cost?
Are external printers available for Ingenico Printerless terminals?
What payment methods are supported by Ingenico terminals?
Are accessories, such as cables, power supply units (PSUs), and standpoles, compatible across different generations of the Retail PIN Pad range?
Pagination
1
2
3
4
5
6
Show me more
How can we help?
Ingenico
Hello! How can I assist you with your Ingenico product today?
Connect to sales
Report an issue
Check our
Privacy Policy
Hello.
Can we help you?
Other country or region