17 Jan 23

Prime time for palm vein identification: Ingenico and Fujitsu Frontech North America unveil queue-busting solution for secure in-store commerce

Palm vein RX.png

Suresnes (France), San Antonio (USA, TX) - Monday, January 16, 2023: Ingenico, the global leader in payments acceptance solutions, and Fujitsu Frontech North America, through its subsidiary Fulcrum Biometrics, Inc., today unveiled the world’s most secure, accurate and seamless biometric payment solution based on palm vein identification. This innovation enables merchants to speed up check-out, minimize the risks of fraud, and streamline the customer experience.

The solution enables contactless payments, reduces queues, and transforms in-store commerce. Designed on Ingenico’s AXIUM range, its Android payment terminals, the solution allows consumers to identify themselves and authenticate their payments simply by moving the palm of a hand over a near infra-red (NIR) sensor. There is no need to take out a credit card or enter a PIN, making your hand the only payment method necessary.

As every person has a unique pattern of veins in the palm of their hand, palm vein identification is one of the most accurate biometric identification technologies in the world. It is less intrusive and more secure than alternatives such as fingerprints and facial recognition, and it is easier to implement and operate. The convenient, contactless, and hygienic technology has the potential to accelerate the share of cashless and digital transactions in markets worldwide. It can also offer additional security levels for organisations requesting strong identification solutions.

The solution combines Ingenico’s understanding of the business needs of merchants and its expertise in payment technology with Fujitsu’s best-in-class identification algorithm for analysing and matching biometric data. It leverages Fujitsu’s market proven PalmSecure™ technology and incorporates cutting-edge biometric identification solutions developed by Fulcrum Biometrics.

To enroll consumers in the service, merchants first take a near infra-red (NIR) scan of a customer’s palm using a device designed by Ingenico that incorporates the Fujitsu PalmSecure-F Pro Sensor and software. This image is encrypted, tokenized, and linked to the customer’s payment card in Ingenico’s secure cloud environment. In contrast to facial recognition and fingerprints, it is not possible for hackers to take close-up pictures of internal palm vein structures to make fraudulent transactions. The unique patterns under the skin are virtually impossible for fraudsters to replicate.

Palm vein biometrics is the most secure method for identifying customers and authenticating payments. Palm vein identification is a much faster way of making payments than traditional chip and pin and offers several tangible advantages, with none of the security risks of other biometric methods. We are seeing a lot of interest from merchants in the solution that we have developed with Fujitsu Frontech North America and Fulcrum Biometrics. Palm vein identification gives them new opportunities to authenticate and identify their customers in the most possible seamsless way, personalize their offers and create unrival experiences in-store . This partnership is set to transform and revolutionize payment experiences for consumers.
Michel Léger, Senior Executive Vice-President Global Solutions Development at Ingenico
The world is embracing biometrics. Palm vein identification is the most private and secure technology in the market and gives consumers the contactless, hygienic, and frictionless payment solution that they are demanding. Our retail customers are lining up to pilot the technology. Combining Fujitsu Frontech North America’s unrivalled experience in biometric hardware and identification with Ingenico’s global scale and payments expertise, our solution will be a game changer for merchants around the world.
Ken Nosker, CEO of Fulcrum Biometrics and Fujitsu Frontech North America VP of Biometrics
Our palm vein technology provides the most advanced consumer protection available in any biometric modality. Your palm vein pattern is totally internal to your body and therefore cannot be captured without your knowledge. Our patented technology for matching palm vein templates without needing to decrypt them means that there is never a time when your unencrypted biometric could be compromised. Fujitsu Frontech North America and Ingenico together will deliver merchants and consumers a long-awaited solution for frictionless and secure payments.
Shuhei Oyake, President and CEO of Fujitsu Frontech North America

About Fujitsu Frontech North America Inc.

Fujitsu Frontech North America Inc.  provides market-focused IT solutions that enable customers to achieve their business objectives through integrated offerings for self-checkout and currency management solutions, kiosks, mobile, RFID, and biometric authentication technology. Fujitsu Frontech North America delivers industry-specific solutions for the manufacturing, retail, healthcare, government, education, financial services, and enterprise and communications sectors throughout North America. Fujitsu Frontech North America is headquartered with operations and product development at 27121 Towne Centre Drive, Foothill Ranch, CA 92610.

About Fulcrum Biometrics, Inc.

Fulcrum Biometrics, Inc. is a leading provider of biometric identification technologies and custom software applications for enhancing identity authentication and management. Fulcrum provides hardware and software solutions for non-profits, commercial organizations, local and national governments and military customers in more than 90 countries worldwide. Fulcrum is headquartered with operations and product development at 16108 University Oak, San Antonio, TX 78249.

About Ingenico

Ingenico is the global leader in payment acceptance and services. We support our customers, and their customers to do more with payments. Active in 37 countries, with over 3,500 employees we have been at the forefront of the commerce landscape for over four decades. With more than 40 million payment devices deployed worldwide, powered by over 2,500 apps, the company is servicing the needs of millions of consumers every day. Through our advanced integrated solutions and network of partnerships, we simplify the world of payments and bring value added services to move commerce forward.

Press contacts

Elena Chadaigne, Global Head of External Communications

T +33 6 80 58 27 62

E [email protected]

Stay informed

Get the latest news about Ingenico.

contact us
Any questions or feedback?

Send us a message using the link below and we'll reply as soon as possible.

How can we help?
Hello! How can I assist you with your Ingenico product today?
Check our Privacy Policy