GCS Partners with Ingenico to Modernize Commerce in the Dominican Republic

GCS International has a goal of bringing easy, convenient, secure electronic payment transactions to the Caribbean and Latin America. This forward-thinking fintech has played a key role in transforming financial services in the Dominican Republic with its Mi Punto network. This network brings together 15 billing companies and banking subagents, small businesses contracted by banks to offer financial transactions and service payments. The Mi Punto network gives consumers a convenient way to pay for purchases and for utilities, education, internet, and a variety of other services. Consumers can also withdraw and deposit funds without having to visit a bank branch.

To scale and ensure the security of these operations, it was essential to have a technology partner with global reach and proven experience in payment methods. Ingenico provides the infrastructure, terminals, and innovation necessary to ensure reliable, agile transactions compatible with multiple payment methods, allowing the network to expand its coverage, strengthen user trust, and accelerate financial inclusion in the country.

A Turning Point for Mi Punto

The popularity of the Mi Punto banking subagent network fueled significant growth, reaching transaction levels nationwide. GCS modernized its payment technology to improve operational efficiency for subagents and enhance customer experiences.

To offer a payment experience that transcended the simple transaction and became a point of interaction, it was necessary to have a solution capable of accepting financial transactions and service payments, while also integrating easy-to-implement and intuitive-to-use payment technology. For many sub-agents and consumers in communities with less access to banking, paying through Mi Punto would be a new experience.

GCS consolidated its Mi Punto strategy with Ingenico, identifying the best way forward. The Android-based AXIUM platform supports devices that accept a wide range of payment methods and allows points in the Mi Punto network to run business applications directly on the terminals. The AXIUM DX8000 series terminals, selected by GCS, give subagents the flexibility to use them as mobile devices or on the checkout counter as needed to streamline transactions and optimize the user experiences.

The AXIUM DX8000 solution also enhances the consumer experience. Its intuitive touchscreen simplifies transactions, as it is very similar to using an app on a mobile phone. Thanks to this ease, customers can conduct banking transactions from their trusted store. In addition, subagents can offer consumers peace of mind by ensuring their data is protected, thanks to Ingenico's comprehensive security approach, which guarantees compliance with Payment Card Industry (PCI) security standards. This compliance strengthens the protection of sensitive information and helps reduce the risks of fraud and security breaches.

Mi Punto’s Future with Ingenico

With the Dominican Republic's payments landscape evolving rapidly, GCS prioritized implementing a future-proof solution. With AXIUM, GCS confidently moves into the new era of commerce, knowing that if new payment method demands arise or consumer habits change, the solution will be able to scale and adapt to those evolving needs.

As GCS strengthens its relationship with Ingenico, the organization reinforces its ability to offer financial services to merchants and consumers in the Dominican Republic, while elevating the quality of its payment experiences with the global leader in payment acceptance and services. With a presence in 32 countries, more than 40 million payment devices installed worldwide, and over four decades at the forefront of commerce, Ingenico simplifies the world of payments and provides value-added services to continue driving commerce.