I want to return the full or partial amount to my client. What should I do using Ingenico SoftPOS?

In the Transactions menu, select the transaction you wish to refund and choose the "Refund" option. On the next screen, you’ll be prompted to enter the refund amount. Ingenico SoftPOS also known as Tap to Pay will automatically display the full amount of the original transaction, but you can modify it to a lower amount if you’re issuing a partial refund. Once you've entered the desired refund amount, click “Confirm” and tap the card that was used for the initial transaction on the back of your phone to complete the process.