If you're facing this issue, it could be linked to irregular power supply or incorrect paper installation. To help you resolve it, please follow these steps:
- First, check the status of the battery or the connection to the terminal's power source. If the remaining battery power isn't sufficient for a complete printing operation, the printer won't operate as expected.
- Next, inspect the printer roller and confirm that the paper dust cover is correctly in place.
If you continue to experience the issue even after performing these checks, don't hesitate to reach out to our dedicated customer service center. We're here to provide further assistance and ensure your issue is resolved satisfactorily.