At Ingenico, the security of your data and your customers' data is our top priority. All data accessed through our SoftPOS Mobile App is immediately encrypted and securely transmitted to our servers. Whether you're using a public or private internet connection, you can rest assured that your data is protected.
If you are a sole proprietor, you can use your personal bank account. However, if you operate as a registered company, the bank account must be in the company's name, not in the name of any manager or officer.
No, you can only connect a bank account that is in the same country where you signed up for Ingenico Tap to Pay solution.
Yes, as a regulated entity, we must comply with strict requirements set by financial regulators, card schemes (Visa and Mastercard), and our acquiring partner. This means we may not be able to support all business models. Restricted categories can change over time based on updates from our partners. We strive to keep the list of restricted categories up to date. For further questions, please contact our Support Team.
The Ingenico Tap to Pay solution is compatible with any Android or Apple phone or tablet which runs OS Android 8.1 or above (and currently running OS Android 11 or above) or iPhone XS devices and above and iOS 16.4 version and above and has an NFC module.
Yes, to process transactions with Ingenico SoftPOS, an internet connection is required, either through WiFi or mobile data with a minimum speed of 3G.